Returns

RETURN POLICY

Customers who received product(s) which largly differ from the discription, have a manufacturing fault or recieve the incorrect item are entitled to a full refund
Items must be returned within 14 days of purchase
All returns will automatically be issued with a refund once the item has been recieved back and has been checked
We don't offer refunds for change of mind or incorrect sizing
Please take due care when trying on any product(s)

 

CONDITION OF RETURN

All product(s) must be returned:

• unworn and unwashed
• with all original tags still attached
• not smell of perfume, deodorant or washing powder
• not be an unreturnable item

All shoes must be returned:

• in original shoebox (if received with shoebox)
• unworn with clean sole

 

EXCHANGES

Unfortunately, we do not accept exchanges at this time.

 

WHAT CANNOT BE RETURNED

For hygienic reasons, the following cannot be returned:

• swimwear

All SALE items CANNOT be returned unless due to a fault. If you have any issues please contact us through our Contact Us form.

HOW DO I MAKE A RETURN?

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Please contact us before making a return

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Return product(s) will be assessed and we will notify you if your return has been accepted. Unreturnable items and/or returned items which do not satisfy the above Conditions of Return will not be accepted and will be returned to the customer.
REFUNDS & PROCESSING

Returns are generally processed within 3 business days of receiving your return
Please allow 3 to 5 business days for us to process refunds.